Privacy Policy

1. What Information We Collect

We collect personal data through various means to provide and improve our services:

• Contact Data: Name, email address, phone number (via contact forms)
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Page visits, clicks, time spent, referring websites, user interactions (via Google Analytics)
• Communication Data: Content of contact forms, messages, support inquiries
• Form Data: Information submitted through HubSpot contact forms
• Email Data: Email addresses and communication preferences (via Brevo)

2. How We Use Your Information

We process your data for the following purposes:

• Service Delivery: Respond to inquiries, provide customer support, process contact form submissions
• Analytics: Analyze website traffic, user behavior, and performance (Google Analytics)
• Marketing: Send newsletters and promotional content (Brevo), manage contact relationships (HubSpot)
• Improvement: Enhance website functionality, user experience, and security
• Legal Compliance: Comply with legal obligations and regulatory requirements
• AI Services: Process data through OpenAI for content generation and analysis (server-side only)

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Track website usage and performance (Analytics)
• Deliver personalized content and advertisements (Marketing)
• Maintain security and prevent fraud

Cookie Categories:

• Necessary: Required for core functionality and security (always enabled)
• Analytics: Track usage patterns and improve functionality
• Marketing: Enable personalized ads and retargeting
• Preferences: Remember user settings and preferences

For a complete list of cookies we use, please see our Cookie Policy.

4. Do Not Sell My Personal Information

For California Residents (CCPA): Under the California Consumer Privacy Act (CCPA), you have the right to opt-out of the sale or sharing of your personal information.

We do not sell your personal information in the traditional sense. However, we may share data with service providers for analytics, marketing, and customer relationship management purposes, which may constitute a "sale" under CCPA.

To exercise your rights:

• Click the "Do Not Sell My Personal Information" link in the footer
• Use our cookie preference center to disable marketing and analytics cookies
• Contact us at wengenroth@esportido-ag.com with your request

We will process your request within 45 days and confirm your opt-out status.

5. Your Rights

GDPR Rights (EU/EEA Residents):

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with your data protection authority

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale or sharing of personal information
• Right to delete personal information collected from you
• Right to correct inaccurate personal information
• Right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at wengenroth@esportido-ag.com.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law:

• Contact Data: Retained for 2 years after last interaction or as required by law
• Analytics Data: Retained for up to 2 years (Google Analytics default)
• Consent Records: Stored in browser localStorage until cleared by user
• Email Data: Retained in Brevo until unsubscribed or deleted
• Form Data: Retained in HubSpot according to your account settings

You can request deletion of your data at any time by contacting us.

7. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact:

8. Last Updated

This privacy policy was last updated on 28.06.2026. We may update this policy to reflect legal or technical changes. The latest version is always available on our website.